Ex.1. Ask question to the words underlined

1. Janita is from Finland.

2.  She was born 150 kilometres north of Helsinki.

3.  She studied in Helsinki University from 2001 to 2004.

4. She is an accountant.

5. He works for Nokia.

6.  Nokia produces and sells mobile phones all over the world.

7. Janita has been working for Nokia for 5 years already.

8.  Her boss told her that she can be promoted soon.

9. Janita hopes that her salary would be increased.

Ex.2. Choose the right variant

1. What … at now?

a) you are working

b) are you working

2.  “When … this file?” – “Yesterday”.

a)  you have read

b) have you read

3. What … tomorrow?

a) will you do

b) you will do

4. “ … the documents already?”

a) Have you seen

b) You have seen

5. …your bill ?

a) Have you paid

b) Have you pay

6. … at the hotel two hours ago?

a) Did you arrive

b) Did you arrived

7. … a single room?

a) Could I book

b) Could I booked

8. (at the hotel) “Excuse me. ….?”

a) Service is included

b) Is service included

9.  (at the restaurant) “Right, madam. … to order?”

a) Are you ready

b) You are ready

10.  … checked in the reception when you arrived at the hotel?

a) Has he already

b) Had he already

c) He has already

d) You had already

Ex. 3. Ask your friend who has a job if these statements true for him (her) at work. (=Make sentences interrogative)

1. You work at a computer a lot of time.

2.  You use e-mail a lot.

3.  You have to do a lot of paperwork.

4.  You arrange meetings.

5.  You attend quite a lot of meetings.

6. You show people around your workplace.

7. You send invoices.

8. You deal with customer complaints.

9. You are responsible for promotion.

10. Your manager is pleased with your work.

11. Your manager works a lot.

12. You have been promoted from the time you started my job.

13. You can finish work early on Fridays.

14. You have to take the minutes during the meetings.

15. You got paid holiday last year.

16. You are satisfied with your salary.

17. You have been on training courses.

18. You will be promoted soon.

Ex.4. Write the questions (general, special) to these answers.

1. Sales rose by 10% last year

2. The stock market value fell from 240 to 225 in two days.

3. There was a rise of 5% in the value of the shares.

4. The shares were 2.5$ last week.

5. The value of the shares has just gone up 1$ to 3.5$

6. There has been a steady increase in the profit.

7. We had to pay over 5000$ in interest.

Ex.5. Define the type of question

1. What is the inflation rate in your country?

2. Is the economy of your country in the state of recession?

3. How much money did you borrow from the bank last year?

4. Sales dropped by 5% last year, didn’t they?

5. Did the sales rise by 10 or 15% last year?

Ex.6. Choose the right question tags

1. They used to work here, …?

a) don’t they

b) didn’t they

c) did they

2. Let’s see what we have, …?

a) shall we

b) will you

c) shan’t we

3. You haven’t got this information, …?

a) don’t you

b) haven’t you

c) have you

4. This is my pen, …?

a) isn’t this

b) isn’t it

c) is it

5. The printer is broken, …?

a) isn’t it

b) is it

c) did it

6. The hotel has got a pool, …?

a) isn’t it

b) has it

c) hasn’t it

7. It stopped working, …?

a) didn’t it

b) isn’t it

c) hasn’t it

8. You know Henry, …?

a) didn’t you

b) don’t you

c) aren’t you

9. You can give me the information, …?

a) can you

b) can’t you

c) don’t you

10. You can’t speak German, …?

a) can’t you

b) can you

c) are you

d) don’t you

11.  They are on holiday, …?

a) are they

b) aren’t they

c) don’t they

12. He was not at home, …?

a) was he

b) wasn’t he

c) not was he

13. You’ve been to Paris, …?

a) don’t you

b) haven’t you

c) have you

14. You speak English, …?

a) aren’t you

b) didn’t you

c) don’t you

15.  Mr Drayton won’t come back tomorrow, …?

a) won’t he

b) willn’t he

c) will he

16.  Martin works very hard, …?

a)  doesn’t he

b) does he

c) isn’t he

17.  Ms Black will be here soon, …?

a) will he

b) is he

c) isn’t he

d) won’t he

18. You are ready, …?

a) aren’t you

b) do you

c) don’t you

d) are you

19.  You are staying in the same hotel, …?

a) are you

b) aren’t you

c) do you

d) don’t you

20.  The service is included, …?

a) is it

b) isn’t it

c) does it

d) doesn’t it

Chapter 4 / Formal Meetings

Глава 4 / Формальные встречи

Whereas many people enjoy a business lunch, combining work and pleasure, the more formal meetings are 100 percent business. Business people have strong feelings for or against meetings. often meetings take up much of the workday, and sometimes accomplish very little.

However, meetings are essential for international business. they are necessary in establishing relationships for future business, and in negotiating deals. You need to meet and get to know the people you will be doing business with, especially to observe foreign customs and attitudes.

If you are in sales, meetings are often the most productive way to make those sales, or at least to make some progress. Finally, no matter what kind of business you transact, meetings allow you to observe the behavior of others.

Since we never really know how a meeting will evolve, how can we prepare for it? Will there be argu­ments? Discussion? Negotiations? Dis­agreement?

Even if we know the subject, can we control the flow of conversation? What vocabulary can we use in this situation?

There is language that deals with the purpose or function of what you want to say, such as disagreement, doubt, suggestions, negation, or acknowledgment. We call this functional language. By learning how to approach these situations functionally, you will be able to deal with the dynamics of any meeting.