II. Answer the following questions.

1. What for you is the most important from an airline from the list given in the text?

2. What disasters can happen on the ground, in the air and both on the ground and in the air?

3. Why did some passengers have to run round the plane?

4. Why did a passenger and a pilot have to knock on the plane door to get in?

5. Why was the Dallas businessman inappropriately dressed?

6. Which of the stories were funny but dangerous?

III. You have just had one of the terrible experience described in the text. Tell your partner about it. Use your imagination to add more detail.

DISCUSSION

1. How often do you travel by air, rail, underground, road and sea?

2. What do you enjoy about travelling? What don’t you enjoy?

3. What is the best/worst travel you have ever had?

I. Calling the travel agency.

I. Read the dialogue and the text below and remember the words and expressions in bold type.

THE NEW ORLEANS HOLIDAY TRAVEL AGENCY

Tracy's next stop was at the New Orleans Holiday Travel Agency. The young woman behind the desk asked, "May I help you?"

"I'm Joseph Romano's secretary. Mr Romano would like to make a reservation for Rio de Janeiro. He wants to leave this Friday."

"Will that be one ticket?"

"Yes. First class. An aisle seat. Smoking, please."

"Round trip?"

"Oneway."

The travel agent turned to her desk computer. In a few seconds, she said, "We're all set. One first-class seat on Pan American's Flight seven twenty-eight, leaving at six-thirty p.m. on Friday, with a short stopover in Miami."

"He'll be very pleased," Tracy assured the woman.

"That will be nineteen hundred and twenty-nine dollars. Will that be cash or charge?"

"Mr Romano always pays cash. Could you have the ticket delivered to his office on Thursday, please?"

"We could have it delivered tomorrow, if you like."

"No. Mr Romano won't be there tomorrow. Would you make it Thursday at eleven a.m.?"

"Yes. That will be fine. And the address?"

"Mr Joseph Romano, Two-seventeen Poydras Street, Suite four-zero-eight."

The woman made a note of it. "Very well. I'll see that it's delivered

Thursday morning."

"Eleven sharp," Tracy said. "Thank you."

I. You are in London and you want to buy a ticket for Glasgow. Complete the dialogue.

I.Role-play the following situation.

You have a reservation for tomorrow for Los Angeles. Something urgent has

happened and you have to change your booking. Make the telephone

conversation with the travel agency.

II. On the plane.

I. If you want something or want to stop someone, say: Excuse me, . . To ask for something, say: May I . . . ? (very polite) Could I . . . ? (polite). Ask for the things on the plane using the picture.

III. At the airport.