Learn to write postcards. Consider the following,

formal

                                                                                             West 12 Main Street

                                                                                              Howard, CA 8888                       

                                                                                              September 15, 1991

Dear Mr and Mrs Miller:

Congratulations on the birth of your daughter Melissa. Mау you enjoy all the blessing, of parenthood

With very best wishes,

                                                                                                  Sincerely,

                                                                                                  Davis R.Johnson  

informal

                                                                                             4246, 38th Street, N E

                                                                                             St Louis, Mo, 44444                                                                                                     

                                                                                              September 1991

 Dear Martha and Tom    

What wonderful news! I was delighted to hear about the baby

and that you all are doing well. I want to congratulate both of you

on the arrival of Melissa and wish you many years of happy parenting!

                                                                        Love,

                                                              Julia

Do you know how to write postcard greetings?

Hot Springs, Arkansas. You must come to Hot Springs it is wonderful. Thinking of you.

Learn the main parts of the letter and their places.

The Envelope ____

Postal Remarks

(registered, Air Mail)

The sender's full name and address

[STAMP]

The recipient’s full name and address

The Letter

margin A) the sender's address (apartment, building, street, city, state, index country)

             B) the date

             C) The recipient's name, address

              D) the body ot the Utter

              E) The close

              F) The signature

Writing a business letter

A. It begins with the heading or address of the sender and the current date. (If the stationery has a printed letterhead, the address is not necessary. The date is placed beneath the letterhead.) This information is repeated on the upper left comer of the envelope.

B. The inside address contains the same information as the recipient's address on the envelope.

C. The body of the letter is preceded by a salutation, which is punctuated with a colon. It ends with a complimentary close, which is punctuated by a comma. Note that the paragraphs are short and to the point. The sender mentions specific details and states clearly the purpose and the response expected from the receiver.

D. The signature is handwritten above the typed name of the sender. If the typist signs the sender's name, the signature will be initialed.

E. The reference initials at the bottom indicate that someone other than the sender typed the letter.

F. The abbreviation encl indicates that something besides the letter is enclosed in the envelope. The abbreviation CC indicates that other people will receive carbon copies or photocopies of the letter. A list of recipients follows the colon.

G. The business letter may be either typed single-spaced or neatly written in longhand.

                                                                                        800 Graham Street

                                                                                        Atlanta, Georgia 30365

                                                                                        April 26, 1988

Elisabeth Anne Healey

Assistant Manager, Senior Division

Crown Optical Company

83 Lincolnshire Way

Dublin 2, Ireland

Dear Ms. Healey:

I read your ad in the New York Times in which you mention openings in your New York office. With seventeen years' experience polishing industrial lenses, I feel that I am qualified for the job and am interested in hearing more about the current needs of Crown Optical Company.

Although my present job offers good working conditions and adequate benefits, I would like to make a change in my employment in the near future that will incorporate new challenges as well as opportunities for advancement. I request an interview at your earliest convenience. My resume is enclosed.

                                                                              Yours sincerely,

                                                                                Estelle Waters

                                                                               Estelle Waters

Another example:         

8-B Lakeland Park Heights

Topeka Kansas 66608

December 16, 1973

Kenneth Bailey, President

Foremost Tool Company

712 Donovan Road

Baldwin, New York 11510

Dear Mr. Bailey:

After four years of doing business with Foremost Tool Company, I feel I must complain about a change in your accounting procedure. In the past I have charged purchases to my account without incident. Since January of this year, however, my account has been closed without my knowledge. All recent order forms have been returned with no explanation.

I request that Foremost Tool Company reinstate my charge account so that I may continue purchasing your quality line of repair tools.

Yours truly,

Rodney M. Staunton

Rodney M. Staunton

RMS

 Envelope Style — Example 1:

Angela McNair

Soames Research Center

12 Dayton Place

Madison, VT 23834

                                                                 С & M Industrial Exchange

                                                                    P.O. Box 80728

                                                                    Lincoln, NB 68501

ATTN: Dr. James L. Roberts

Note that the abbreviation ATTNdirects the letter to the attention of a particular person at the company.

Example 2:

Mrs. Estelle Waters

800 Graham Street Atlanta,

GA 30365

                                                                          Elisabeth Anne Healey

                                                                          Assistant Manager, Senior Division

                                                                           Crown Optical Company

                                                                          83 Lincolnshire Way

                                                                            Dublin 2, Ireland

Text 3

TELEPHONE

The most convenient means of communication is telephone. If you want to ring somebody up you must pick up a receiver, dial the number and wait for an answer. If the line is engaged, you'll hear frequent buzzing. If it is free, you will hear long buzzing.

If you use a public phone, you must have a coin to drop it into the slot before picking up a receiver. If the line is engaged, you must make another call in 3 or 4 minutes. If you want to communicate with another town you must make a long-distance call.

In phone booths in the U.S. there are usually directions like these for using the telephone. All phone numbers have seven digits, though letters and numbers are sometimes used in combination. There may be phone books - or directories - under the telephones.

There are two main kinds of long distance calls: dial-direct and operator-assisted. You can direct dial calls in most parts of the U.S. Look in the white pages directory for long distance rates or for more information on making long distance calls. Or you can call the operator for help. If you need a phone number that's not in your phone book, call Directory Assistance.

To make a long distance call, you'll need to know the three-digit area code. Dial 1 plus the area code plus the number, and an operator or a computer voice will tell you how much money to deposit. On operator-assisted calls, the operator will ask you to deposit more money before your time is up. On dial-direct calls, you'll be cut off at the end of the time you paid to unless you put more money in the slot.

50. Learn the following text.

Phone books have white, blue and yellow pages. The white pages list people with phones by last time. The blue pages contain numbers of city services as public schools.

Business and professional services are listed in a special classified directory - the Yellow Pages.

The area covered by one area code may be small or large. For example, New York City has one area code, but so does the whole state of Oregon. There is an area code map of the U.S. and Canada in the front of white pages.

Pay phones have numbers in the U.S. This means you can arrange to call a friend at a phone booth. Or if you are making a long distance call and run out of money, give the number on your phone to the person you're talking to. Then hang up the receiver and they can call you back.

If you make a long distance call and get a wrong number, call the operator and explain what happened. This means that you can make the call again to the right number without having to pay more money, or you can have the phone company mail you a credit coupon that has the same value as a phone call.

Some companies advertise a service called WATS. You can dial a special number without a long distance charge. These are called "toll-free numbers" and the area code for all of them is 800. WATS means Wide Area Telephone Service

The U.S. Postal Service has competitors. Courier services or transmit messages; parcels and freight are delivered by a number of companies. Check the Yellow Pages for details.

Text 4

TELEPHONE ETIQUETTE

The techniques of telephoning is very much the same in all countries. Only remember your good telephone manners:

1) When talking on the telephone speak clearly. Do not shout and take your cigarette out of your mouth.

2) Make sure that your conversation with a busy person is as brief as possible.

3) When calling a friend who does not recognize your voice -don't play: "Guess who?" Announce yourself promptly.

4) When you get a wrong number don't ask: "What number is this?" It is a good manner to ask: "Is this two-three-four-five-six?" If not apologize.

5) If a wrong number call comes through, don't lose your temper. Simply say: "Sorry, wrong number", - and hang up. Don't bang the receiver.

6) Always identify yourself when making a call, especially if you are calling on business, e.g. "This is Mr. Volkov of the Russian Trade Mission. Could I speak to Mr. Jones...?"

7) If you have a visitor do not carry a long chat where your visitor tries hard to avoid listening to your conversation. The best thing to do is to say you are busy at the moment and ... "May I call you back in a little while?" But don't forget to do so.

8) When inviting friends to a party do not ask: "What are you doing Saturday night?" or "Will you be busy on Saturday night?" The correct way is to say: "We'd like to have you over for dinner on Saturday."

9) Finally, remember: if you make the call, you should terminate it yourself. Do not "Drag it out".