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                               British Airlines’ Services

British Airways is the national airlines of the United Kingdom. It is one of the largest airlines in Europe and the largest scheduled international airline of the United Kingdom.

British Airways group comprises British Airways (BA) and a number of subsidiary companies. British Airways operates flights to over 500 destinations worldwide. It serves both domestic as well as long distance international flights. Providing a full service experience, British Airways tries to provide flights at the most convenient times and to the best located airports. The company was formed in 1972 as a result of a merger between two companies: British Overseas Airways Corporations and British European Airways.

When it started operations, British Airways mainly inherited a fleet of UK built aircrafts that mainly consisted of Boeings. In 1976, simultaneously with Air France, British Airways introduced Concorde, the first ever supersonic passenger service in the world. Later, since 1998 British Airways has placed several Airbus planes to its long distance fleet. However, the Boeing range is still the centerpiece of the airline's fleet.

With three or four classes of service on the long haul international routes, British Airways features 'World Traveller' (Economy Class), 'World Traveller Plus' (Premium Economy) and 'Club World' (Business Class). The luxury services offered to the customers of British Airways include amongst others, BA Miles, Executive Club privileges and access to exclusive lounges at most international airports across the world.

British Airways now operates most of its flights from Heathrow airport- Terminal 5 which was exclusively built for British Airways and opened to passengers on March 27, 2008.

There are also smaller airlines in Britain such as Easyjet, FlyBe or Ryanair-so called ‘budget airlines’ offering cheap tickets and just the basics. There is no "first class" section, assigned seats, or meals. It's basically for people who don't want to spend a lot of money on air travel, or are on a budget. There are budget airlines in America as well as many other countries.

Travelers with British Airlines should obey the rules applied for international use in most countries (and in Russia, of course) Here are some of them.

Passengers are requested to arrive at the airport two hours before departure time on international flights and an hour before on domestic flights as there must be enough time to complete the necessary airport formalities.

Passengers must register their tickets, weigh in and register the luggage. Most airlines have at least two classes of travel, first class and economy class, which is cheaper. Each passenger of more than two years of age has free luggage allowance. Generally this limit is 20 kg for economy class passengers and 30 kg for first class passengers. Excess luggage must be paid for except for some articles that can be carried free of charge. Each passenger is given a boarding pass to be shown at the at the departure gate and again to the stewardess when boarding the plane.

Watch the electric sign flashes when you are on board. When the "Fasten Seat Belts" sign goes on, do it promptly, and also obey the "No Smoking" signal. Landing formalities and customs regulations are more or less the same in all countries.

 

Words and expressions

flight - полет, рейс

domestic/international flight - внутренний/международный рейс

jet - реактивный самолет

take off - взлет

landing - посадка

customs - таможня

to go through the customs - проходить таможенный досмотр

to register - регистрировать

to weigh - взвешивать

luggage / baggage (US) - багаж

hand luggage - ручная кладь

excess luggage - лишний вес

to leave for... - уезжать в...

boarding – посадка на борт самолета

 

Task 4. Answer the questions.

1. When was the British airways company formed?

2. What kind of aircrafts are there in the British fleet?

3. How many classes of service does BA provide?

4. Does BA serve only international flights?

5. What is special about the ‘budget airlines’?

6. Why do passengers have to arrive to the airport some time before departure time?

7. What signs must everybody obey on the board of the plane?

 

Task 5. Find in the text English equivalents for the following words and expressions.

Посадочный талон; время отправления; посадка на самолет; взвесить багаж; соблюсти формальности; бесплатно; личные вещи; продекларировать; внутренние рейсы; предотвратить контрабанду.

 

Task 6. Complete each sentence using a correct form of the word in brackets.

1. My family runs a hotel, so I’m thinking of studying (tour) at college.

 2. I find travelling backwards on trains really (comfort). So I always sit facing forward.

 3. We regret to announce that the (arrive) of the flight SA 121 has been delayed.

 4. In these days of mass travel, the (distant) between Europe and America seems to be shorter.

5. It’s interesting to see what (culture) differences exist in different parts of the world.

6. There are a number of reasons for the (grow) in the popularity of Iceland as holiday destination.

Task 7. Practice the following dialogues.

AIRPORT RESERVATIONS

I

Travel agent: Can I help you?

B: I want to fly to London next week. I'd like to make reservations for a roundtrip ticket.

T.A.: What day are you planning to leave for London?

 В.: On the 12th of March.

T.A.: There are three flights to London on that day – at 10 a.m.,  8.30 p.m., and 9 p.m. Do you have any preferences about the time of the day?

В.: I'd rather leave at 9 p.m. I want to get to London early in the morning.

T.A.: I can make a reservation for a TWA flight. Are you going to travel class or economy?

В.: I prefer economy. How much will it be?

Т.A.: 440 dollars.

В.: Are meals and refreshments served on the flight?

T.A.: Yes, they are.

В.: What's the flying time?

T.A.: Six hours.

В.: What's the London airport we'll arrive at?

Т.А.: Heathrow Airport. How many days are you planning to stay in London?

В.: Seven days.

Т.А.: When would you like to fly home from London?

В.: March 22nd.

Т.А. All right. Your name and address?

В.: Boris Brown, 64-42 99th Street, New York 11374.

T.A.: And your telephone number?

В.: (718) 439-7286.

Т.А.: Will you pay by credit card?

B. : Yes, by Master Card. Number... Valid until January 15, 1003 When can I get my tickets?

Т.А.: You'll have them 2 days before your departure.

 II

 A

A.: I want to fly to Chicago on Thursday the 1st.

В.: Let me see what's available.

A.: I want to go coach, and I'd prefer a morning flight.

В.: United's Flight 102 leaves at 9.20.

A.: That's fine. What time do I have to be at the airport?

В.: Check-In time is 8.45.

B

A.: I'd like to make a reservation to Los Angeles for next Monday.

В.: Just a second and I'll check the schedule.

A.: I'll need an economy ticket with an open return.

В.: TWA has a flight to leaving at 9:25.

A.: I guess that's OK. What time should I check in?

В.: You have to be there half an hour before departure time.

A.: What flights do you have from New York to London tomorrow?

В.: One moment, please, and I'll find out what's available.

A.: I'd like to travel first class.

В.: OK, we have a nonstop flight leaving Kennedy at 9:25.

A.: When should I get to the airport?

В.: Please be there by 8.45 at the latest.

 

TRAVELLING BY TRAIN

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Britain Rail’s Services

With around 34,000km (21,000 miles) of lines, the passenger rail network of the United Kingdom is one of the densest and most popular railway passenger services in Europe. Despite a massive series of line closures in the 1960s and decades of subsequent under-investment, the train is still one of the most enjoyable, fastest, comfortable and convenient ways to explore Britain.

British Rail operates a service of 16 000 trains a day serving over 2 000 stations; there's hardly a part of the country that can't be reached by train.

Trains are operated by privately owned and commercially run train companies, known as Train operating companies (TOCs), who lease or own passenger trains to run passenger services as set down in their franchise agreements. Different companies compete to win franchises for a certain number of years.

Unfortunately, the United Kingdom has some of the most expensive rail services in Europe. Many of the British private rail companies charge premium fares during peak commuter periods and add surcharges to tickets bought at the station for immediate travel. With so many different rail companies operating on different sections of the UK rail network, booking and travelling by train in the UK can be a trying and costly experience.

One of the easiest ways to cut the cost of taking a train in England, Scotland or Wales is to book a ticket well in advance. The further ahead you book, the more likely you are to have access to the cheapest available fares.

But if you are happy to travel outside peak hours, using a price comparison service like the “Train-line” can show you when it's cheaper to travel with one company than another and sometimes it’s cheaper to buy a return ticket than a single one. It's much easier to relax on the train when you know that the ticket you bought in advance only cost half as much as the same ticket would have cost you at the station.

The information about every railway station in Britain can be found on the National Rail website page with details of access, facilities, ticket office opening hours and recommended connection times. The 'live' Departures & Arrivals screen for every station can also be viewed online, with up-to-the-minute train running information.

Tickets can be bought in the booking-office at any station and all train times and fares can be found on the same site or by calling 08457 484950 from anywhere in the UK.

Tickets can also be booked online through various private agents. The websites can be slow but they do the job nonetheless. Fares vary widely depending on when you travel and when you book. On most trains you have choice between First or Second (Economy) Class. First Class seats are more spacious and cost 50 % more than the Second Class fare. Most companies have high standard of speed, reliability and cleanliness and offer excellent service and value for money. Most trains have a full meal service. Often it is quicker and cheaper to purchase by phone.

If you are unfamiliar with your journey, arrive at the station with time to spare, and be aware that you may be asked to show your ticket or open a ticket barrier with it.

Larger stations will have electronic departure screens listing trains in order of departure, their platform, any delay, calling points and the operator. Trains do not have publicly announced numbers; they are identified at each station by their departure time and destination (for example- "The 12:15 to Manchester Piccadilly"). Platforms may not be announced until a few minutes before the train is due to depart, and can subsequently change if the train is delayed. Listen out for audio announcements. Platform staff can also advise where to stand if you are travelling with a bicycle.

At every station there is a waiting-room where people wait for the trains arrival and a café or a restaurant to have meal. At smaller stations without electronic displays, signs will indicate which platform to wait on for your destination station.



Words and expressions

 

railway –железная дорога

arrival – прибытие

departure – отправление

delay – задержка

destination – место назначения

seat – место

carriage – вагон

luggage van – багажный вагон

single ticket – билет в одну сторону

return ticket – билет в обе стороны

compartment – купе

commuter period – период использования сезонных билетов

surges, premium fare – надбавки к оплате проезда

booking office – билетная касса

porter – носильщик

to catch/to miss the train – успеть на поезд/опоздать на поезд

ticket – inspector -контролер

local/suburban train– местный/пригородный поезд

long distant train – поезд дальнего следования

 










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